Really shoddy practices. But after quick and polite email conversation with Support, I found out that I was the one who deleted my files and the app simply synced my changes with my Dell. To do so, I have to download the files first, before uploading to CRYPTO. With this feature, you can create a Crypto pass that will let you lock and unlock your files easily. – their tone in communications is quite strange and not very customer friendly, sometimes even a bit rude But since I did buy lifetime, I guess I am stuck for now. Last but not least lifetime indeed sounds to good to be true since data centers cost money to maintain. So I wanted Cloud Storage that could sync to local files that can be edited directly with Windows software. I’m just having a problem with a folder in the trash that can’t be permanently deleted (reported to tech support). I have been using pCloud on Windows 10 for seven months now. I’m tired of seeing duplicate files with the “[conflicted]” text in their names being 90% of them very old files and have never been modified since pCloud is running. Did you contact the support team for your issues? I was going to purchase a lifetime plan after testing, but now I don’t trust their service. 2. Around 2,860 hackers entered, and none beat the encryption. Avoid pcloud. Pretty neat! Thanks. pCloud Crypto is an optional component of pCloud. Both the upload and download speeds were pretty much exactly what you would expect, based on the connection speed. Now I was sure it wasn’t my mistake, there were files there that I had for cold storing, sensitive files I basically never open I just sent them to my Crypto folder because it had the “highest level of file protection in the cloud” and I did it like they said, “as easy as placing a file in a folder.“. A backup of such a large amount of data at once will not be possible via manual upload (drag-drop/copy-paste) due to cache issues that might appear with the local space of the device. , We are sorry that the support has not been quite helpful, but if you are not able to restore the files from the account by yourself, we cannot help you as we simply DO NOT have any access to your files. The Crypto gives client-side encryption. There is no mention of attempts to give notice (or provide you with an opportunity to retrieve data). However, pCloud claims the strength of its encryption was openly tested during the pCloud Crypto Challenge. On linux, the drive is mounted using FUSE filesystem with hardcoded flags. . OneDrive works and is reasonably fast for large files but has some issues for me when saving Office documents directly to OneDrive, then it is super slow and freezes the app (Excel/Word) for a minute. So what conflict is pCloud talking about??? No, but because it is domiciled in Switzerland it falls under Swiss privacy laws. Our encryption is always working and yes, we do have 10 days money-back guarantee, according to our policies. The move function did not work, not the download over 200MB. An other thing that worries me with pCloud is the many reports of seemingly UNJUST termination of accounts because of violation of terms of service. If you can’t wait, then consider the Canadian-based Sync.com instead. Please do not ruin a company’s prestige by posting faulty suggestions online that were made up from groundless suspicions on your end. Never any issues of streaming my movies from PCloud to any device when I’m in Thailand or the UK. If you’ve read our best cloud storage article, you’ll know that pCloud is one of our favorite services. pCloud was first launched in 2013 and it is available for all popular platforms via software that you can download to your laptop, desktop, tablet, or smartphone device. I haven’t actually done anything with the app. Ever. I agree 100%. I was Dropbox user and have requested many times (together with thousands of other user, see their forum) for a family plan…well Dropbox told me to get … business account! It is one of the safest cloud storage services. pCloud lifetime passes are available for $175 for 500GB storage and $350 – for 2TB storage. should make collaborating with different users on your files easy. I signed up for a lifetime account, and proceeded to upload my 10GB or so folder. 1. No problem! pCloud managed to gain good feedback from both professionals and common users in a short time. Our support team and apps are improving, you can test that by yourself today! The same goes for the fact that the first backup takes an awful lot of time (but the second is useless, since it won’t actually delete any file you have deleted in the meantime… as I recently experienced). The Crypto folder can be accessed with your password. Best! We do own all of our servers in the USA and we are to open a new European data center by the end of this year. But NAS devices use the same WebDAV protocol like any other device does. I can not go back to a file manager without tabs, too user unfriendlly and kills productivity. A quick pCloud drive review suggests that it is basically a virtual hard drive on your device that stores the data and allows you to free up space on your hard drive. pCloud also launched the pCloud Crypto hacking challenge that ran for six months. I asked for refund since their policy guarantee funding within 10 days. I have a fiber optic 500 Mbps/s connection and dropbox can download about 10 times faster. Hi there, thank you for the feedback shared! As advertised, it has a sync drive integrated into File Explorer, and I can easily configure it to selectively sync any local drive in File Explorer to use normally. I have no interest in uploading my screenshots to pCloud, yet the popup asks me to do so every couple days. Hmm, the sync might stop only if you do something unsupported or do not have an internet connection – did you check on the matter with our technical support team, Martin? all the positives mentioned are real but I thought these two negatives – you should be aware of: Thank you for the feedback! I think you misread the post entirely. pCloud is an excellent service and they definitely have plenty of room for improvement and revisions. Hi Steven, we are sorry to hear that you were not satisfied with our representative’s behavior, as we give our best to reply in a timely and professional manner, but most of all – keeping the friendly tone, of course, so this comes as a surprise to us. Is there any promo link which I can make use of? You state you officially support WebDAV and it works fine. To move my 700GB Dropbox account over to pCloud they have a option so they just import your files strait from Dropbox so you don’t have to download 700GB form Dropbox and then upload it again to pCloud (https://blog.pcloud.com/backup-dropbox/). pCloud only deletes free accounts if they have not been verified. Please test the apps now and get back to our Tech Support Team with further information on the case! No syncing, nothing. It offers less storage for free but the thing you want when using cloud storage is for it to be there when you want it. Great is the combination of really offline cloud storage (I mean: what you store there does NOT occupy on your computer’s hard disk any more) and selective synchronization (your files are on pCloud AND on your computer(s), if you want). 2. I looked at many different offerings and in the end found pCloud. I’m wondering if it’s just me, given some fairly glowing reviews above, but I’m finding pCloud a nightmare. There are also some other nice multimedia features, allowing you to resize your photos and compress your videos. Other top-tier providers like Dropbox and Google Drive offer this, as you’ll see in our Google Drive review. Hi there, Trevize! 4. You can also shuffle songs and loop albums or playlists. , pCloud provides customers with the option to add an extra layer of encryption. It’d be nice to have a place where I can store and access these anywhere. The loss of file permissions is a big drawback for me, and I would think for anyone using a Unix based system. In the process I needed to find a decent cloud provider to replace Dropbox when my subscription expires next month. Everything I encountered asked me to invite friends which I’m not willing to do. Backup speed is similar to both Amazon and Google using the desktop app. Part of this is probably just the user feedback around what is going on, but I feel like under the hood there might be way too much going on in terms of how it checks recency. I could add sync for each user folder seperately, but just enable/disble is much more convenient). They claim it’ very secure and it’s been tested for 6 months by hackers all over the world but this is no proof that there encryption is bulletproof. I agree 100% with your comment, Brett. We do have that option for the screenshots possible with the desktop app, not the mobile one at present. If we use the service (specially the ones who pay, like me) is because we need a fast, secure and trusted service. If I buy something for lifetime then I want to be confident exactly in that thing what I buy. If the video isn’t in an appropriate format, pCloud will convert to a web format before it plays. It’s like paying for a lifetime 2TB NAS. 4 years on and I still love and trust pCLoud with my data – good to see you added 2FA a while back. In all fairness, though, they do send you several emails to let you know to log in…, That would have been the free account – they don’t delete for paid accounts. One of the best features, though, is pCloud Crypto, which allows you to protect some of your files and folders with end-to-end encryption. An unofficial add-on for Kodi allows you to stream directly from your pCloud collection, making it one of the best cloud storage for Kodi streamers. See what happened to WhatsApp lately, there code is also closed source and there been hacked…. On pCloud’s website, you will find a Backups page. 2. Thank you for your improvement ideas shared with us! No crypto-mining, of course! I signed up for lifetime service, $500. It would be cool if the pCloud app would let you choose the crypto algorithm when setting up the Crypto Folder for the first time. The best cloud software. Could this be the pcloud app trying to talk to the server? As stated on our website, the account comes with server-side encryption, so there is actually encryption of your files and no one can see your files, of course. As far as files being deleted randomly by the pcloud app, this is a bug which pcloud refuses to acknowledge and the program doesn’t create a journal or log, so it can’t recover gracefully from a system crash or if your ISP is unreliable. If you’re interested in getting cloud storage from an established provider, make sure you read till the very end of this pCloud review. I’ve had many challenges with the sync feature though, files being lost or damaged. As pCloud Crypto is a secure space, the files can't get Rewinded and the Crypto is mainly for cold storage and not suitable for you to edit the files regularly on the cloud directly. Desktop clients in general: The pCloud drive, which is a virtual drive giving access to all the files stored on the server without taking space on the computer storage, is really great. The issue with macOS and special symbols is due to some incompatibilitis in the way macOS is encoding/decoding them. You always seem to get streaming issues with any NAS system and WD MyCloud seems to be the pits. I do not trust facebook or use their sign-in features, so what is this transmitting?? I have been using pCloud for quite a while now and I am pleased to share, that so far non of the oder cloud providers which I use (such as Googe Drive, OneDrive not iCloud), offers me the perfect combination between price and amount of storage. Pcloud disappears and requires constant re-install on my mac laptop. I will be recommending it to my friends. 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